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Privacy & Trust

Is HealthCare.gov Selling My Information?

Admin
Admin
July 16, 2026 · 6 min read

The short answer: no

HealthCare.gov does not sell your personal information to insurance brokers, marketing companies, or lead buyers. Neither do the state-run marketplaces. They are government programs, not advertising businesses, and selling your data is not how they are funded.

We are a private insurance brokerage. We could tell you a scarier story here — it would probably be good for business. But it would not be true, and being straight with you about this is worth more to us than a cheap conversion.

So if the marketplace is not selling your information, why did your phone explode?

What almost certainly happened instead

People rarely misremember getting the calls. What they misremember is where they were when they filled out the form.

Searching for health insurance surfaces a lot of results. Some are the actual marketplace. Many more are private sites — and a specific subset are built to look like the official one. Similar names, similar blue-and-white design, similar language about "official enrollment" and "government subsidies." Some buy ads that sit directly above the real listing.

Those sites are not the marketplace. Many are lead generators: the quote form is the product, and your contact information gets packaged and sold — often to five or twenty agents at once, sometimes auctioned in the seconds between your click and your first ringing phone. Then aged records get resold weeks or months later, which is the long tail you are still fielding.

From your side, both experiences feel identical: you searched for health insurance, you filled out a form, the calls started. The difference is invisible in memory but total in consequence.

How to make sure you are on the real one

  • Check the domain. The federal marketplace is exactly healthcare.gov. Not healthcare-gov-enrollment, not obamacare-signup, not healthcaregov followed by anything. Read it character by character before typing.

  • Look for .gov. Only US government entities can register .gov domains. A .com or .net offering "official marketplace enrollment" is a private company, whatever it looks like.

  • Some states run their own. Depending on where you live, your official marketplace may be a state site instead. HealthCare.gov will route you there — start at HealthCare.gov and follow it.

  • Be careful with ads. The top of a search results page is paid placement. Scroll to the actual result.

  • Type it, don't search it. The most reliable move is entering healthcare.gov in the address bar directly.

Who the marketplace does share your information with

"Not sold" is not the same as "goes nowhere." Being precise:

  • The insurer you choose. Obviously — they need your application to enroll you.

  • Federal agencies, to verify eligibility. Income and identity are checked against records at agencies like the IRS, Social Security, and Homeland Security. This is how subsidy eligibility gets determined.

  • The IRS, for tax credits. Advance premium tax credits are reconciled at tax time, so enrollment information flows there.

  • An agent or broker — but only one you designate. This is the important one. If you actively name a broker on your application, that broker gets access to your file. That is a door you open deliberately, and it does not open by itself.

Marketplace data handling is governed by the Privacy Act and published system-of-records notices — meaning the permitted uses are written down in public, not decided by a marketing department.

One honest caveat

Government health sites have not had a spotless privacy record. Reporting in 2015 found that HealthCare.gov included third-party analytics and advertising technology capable of receiving some consumer data, and CMS restricted it after the coverage. More broadly, journalists have repeatedly found third-party web trackers on health-related sites, public and private alike.

That is a genuine issue and worth knowing about. It is also a different issue from the one you are asking about. Web trackers are not why twenty agents have your cell number. Nothing about the marketplace's tracking history explains an auto-dialer knowing your age and zip code an hour after you hit submit. That pattern has one common cause, and it is not the government.

So what actually triggers the calls?

Almost always one of these:

  1. A lookalike or lead-generation site that you believed was official, or that came up first.

  2. A comparison site whose consent language mentioned "marketing partners" — broad, deliberate, and legally sufficient.

  3. An older form, from months ago, whose record has been resold as an aged lead.

  4. A quote request to a company that was never a broker at all, only a collector.

Notice what is not on the list.

What you can do now

  • Register at donotcall.gov. It will not stop bad actors, but legitimate businesses honor it.

  • Say the exact words: "put me on your do-not-call list." Companies are required to keep internal do-not-call lists and honor that request. The specific sentence matters — a vague brush-off does not trigger it.

  • Ask who sold them the lead. Many will just tell you. That points you back at the original source, where you can request deletion.

  • Do not confirm anything. Not your name, not your birthday, not "yes." Confirmation marks the record as live and raises its resale value. Letting it go stale is what actually ends the calls.

Where we fit

To be clear about our own position: we are not against the marketplace. We help people enroll in marketplace plans. It is a legitimate program and for plenty of people, going to HealthCare.gov alone is a perfectly good move.

What a broker adds is judgment — checking whether your doctors are really in network, whether your prescriptions are on the formulary, whether your income projection will survive tax time, and what happens at renewal when the plan is quietly re-priced. And it costs you nothing extra: premiums are filed with regulators, so the same plan is the same price whether you enroll through a broker, the marketplace, or the carrier directly.

If you designate a broker, designate one you chose on purpose. Josef Doney is a licensed broker, licensed nationwide, and he is the only person who contacts you.

Your information is never sold to other agents or third-party lead generators. Period. One broker, one relationship.

Our privacy promise puts that in plain English. And if you would rather ask a question without handing over a phone number at all, just ask — that option exists on purpose. Otherwise, request a quote or call or text (406) 855-9636.

This article describes general practices and consumer options and is not legal advice. For current rules on unwanted calls, see the FCC and FTC consumer resources. For official marketplace information, go directly to HealthCare.gov.

Josef Doney
Written by Josef Doney

Licensed health insurance agent and Agency Principal at ValleyView Health Co. Questions about anything in this article? Ask him directly — no pressure, ever.

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